Shipping policy

🚚 Shipping Policy – KeyraFold™

At KeyraFold™, we are committed to delivering your order as efficiently as possible while maintaining product quality and accuracy.

📦 Order Processing

  • Orders are typically processed within 1–3 business days
  • Processing times may be extended during periods of high demand, holidays, or promotional events

⚠️ Once an order has been processed, it is automatically prepared for shipment and cannot be modified or canceled

🌍 Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • International: 10–20 business days

⚠️ Delivery times are estimates only and are not guaranteed.

⚠️ Shipping Delays Disclaimer

While we strive to meet estimated delivery times, delays may occur due to factors outside of our control, including but not limited to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High shipping volume
  • Logistics disruptions
  • International transit conditions

By placing an order, you acknowledge and accept that such delays may occur and do not qualify for order cancellation or refund while the package is in transit.

📍 Tracking Information

  • Tracking information will be provided once your order has been shipped
  • Tracking updates may take several days to appear depending on the carrier

📦 Lost or Delayed Packages

If your order is significantly delayed or appears lost:

  • Please contact us at: keyrafold@gmail.com
  • We will investigate the issue with the carrier and provide a resolution

⚠️ Resolution (replacement, store credit, or refund) will be determined based on the specific case.

🏠 Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details
  • We are not responsible for orders delivered to incorrect addresses provided at checkout

🚫 Refused or Unclaimed Shipments

If a shipment is refused or not claimed:

  • The customer may be responsible for return shipping fees
  • Original shipping costs are non-refundable

📬 Partial Deliveries

In some cases, orders may arrive in separate packages depending on inventory and logistics.

⚖️ Limitation of Responsibility

Once the order has been transferred to the shipping carrier:

  • We are not responsible for delays, damages, or losses caused by the carrier
  • Risk of loss transfers to the customer upon shipment